Contact

How can we help?

Have a question or need help? We're here for you.

📧 info@solenne-vancouver.com

🕒 Mon–Fri:9 AM – 5 PM

🕒 Sat–Sun:10 AM – 5 PM

We reply within 24 hours.

  • 30-DAY MONEY-BACK GUARANTEE

    At Solenne, you can shop with peace of mind thanks to our 30-day money-back guarantee. Simply return your items within 30 days.

  • FREE PREMIUM SHIPPING

    Track & Trace included. Shipped with Canada Post, DHL and FedEX, depending on your location.

  • CUSTOMER SUPPORT

    Questions? We’re here to help — expect a reply within 24 hours, every day of the week.

  • SECURE PAYMENTS

    Shop with confidence — we accept all major credit cards, Apple Pay, Google Pay, and Shop Pay, Pay Pal and use an encrypted payment process.